Voluntary right of return

In addition to your statutory right of withdrawal of 14 days, we also grant you a voluntary right of return of 31 days after receipt of your goods. All you need to do is contact our customer service via email info@tabrizi.info or by phone +49 40 37502888-9 to initiate a return of the unused and undamaged purchase.
In order to be able to carry out a problem-free return, we ask you to provide the necessary information so that we can send you the return label digitally as quickly as possible. We only ask that you return the goods in the original or similarly protective packaging to prevent damage to the goods.
Return shipping, like shipping, is free of charge if you initiate it via our customer service. Unfortunately, we cannot accept shipments that you send freight collect. Similarly, we cannot guarantee reimbursement of costs for consignments you have posted yourself.
The refund of the returned purchase will be made using the same payment method with which you made the purchase.
This right of return does not include the purchase of gift vouchers or other services provided by us.
Furthermore, your statutory warranty rights remain unaffected by our voluntary guarantee.